I thought I had posted this before but do not see it anywhere so here it is again.
It seems that human nature is to complain when things go poorly and not say much when things go well. Going against the normal I must say something positive about an employee in the Jet Tools tech support group. Recently had a chance to see what positive technical support could be like and I have to say it was a very good experience.
The Story:
I wanted to order an extra shear pin for a Jet lathe...
Jet Technical Support
It seems that human nature is to complain when things go poorly and not say much when things go well. Going against the normal I must say something positive about an employee in the Jet Tools tech support group. Recently had a chance to see what positive technical support could be like and I have to say it was a very good experience.
The Story:
I wanted to order an extra shear pin for a Jet lathe...
Jet Technical Support